Shipping & Delivery Policy
Welcome to NestPays, a multi-vendor digital marketplace where customers can purchase downloadable digital products from independent sellers.
This Shipping & Delivery Policy explains how digital products are delivered after a successful purchase.
By purchasing any product from NestPays, you agree to this Shipping & Delivery Policy.
1. Digital Products Only
NestPays exclusively sells digital products.
Our marketplace does not sell or ship any physical goods.
Examples of products available on NestPays include:
- Digital Courses
- E-books
- Reels Bundles
- Templates
- Editing Assets
- Software
- Graphics
- AI Resources
- Presets
- Downloadable Files
- Other Digital Products
No physical shipment is involved for any purchase made through our platform.
2. Delivery Method
After successful payment verification:
- Purchased products are delivered digitally.
- Customers can access their purchased products through their NestPays account or the delivery method provided by the platform.
- Some products may also include downloadable files, external access links, or other digital delivery methods as specified by the seller.
3. Delivery Time
Most digital products are delivered instantly after successful payment.
However, in some situations delivery may be delayed due to:
- Payment verification
- Payment gateway processing
- Temporary server maintenance
- Technical issues
- Seller-side product configuration
- Security verification
If a delay occurs, we will work to resolve the issue as quickly as possible.
4. Download Availability
Customers are responsible for downloading and safely storing purchased digital products.
Depending on the product and platform settings:
- Downloads may be available immediately after purchase.
- Download limits or expiration periods may apply if specified by the seller.
- Customers are encouraged to download purchased files promptly after receiving access.
5. Failed Delivery
If you have completed payment but have not received access to your purchased product:
Please first:
- Refresh your account dashboard.
- Check your purchase history.
- Verify that payment was successfully completed.
- Check your registered email (including spam/junk folders if applicable).
If the issue persists, please contact our support team with:
- Order ID
- Registered Email Address
- Product Name
- Payment Details
- Screenshot of the payment confirmation (if available)
6. No Physical Shipping
NestPays does not provide:
- Courier delivery
- Postal delivery
- Cash on Delivery (COD)
- International shipping
- Physical packaging
All purchases are delivered electronically.
7. Third-Party Links
Some sellers may provide access through trusted third-party platforms such as cloud storage, learning platforms, or other digital delivery services.
NestPays is not responsible for delays or service interruptions caused by third-party platforms beyond our reasonable control.
8. Incorrect Email or Account Information
Customers are responsible for providing accurate account and contact information.
NestPays is not responsible for delivery issues resulting from incorrect information submitted during registration or purchase.
9. Technical Issues
In the event of technical issues affecting digital delivery, NestPays will make reasonable efforts to restore access or provide an appropriate solution as soon as possible.
10. Seller Responsibility
As a multi-vendor marketplace:
- Sellers are responsible for uploading functional digital products.
- Sellers are responsible for ensuring their files and download links are accurate and accessible.
- Sellers should keep their digital products updated whenever necessary.
NestPays reserves the right to take action against sellers who repeatedly fail to provide valid or accessible digital products.
11. Delivery Confirmation
A product will generally be considered delivered when:
- The digital download becomes available in the customer’s account.
- Access credentials or download links are successfully provided.
- The customer gains access to the purchased digital content.
12. Service Interruptions
Occasionally, digital delivery may be temporarily affected due to:
- Scheduled maintenance
- Security updates
- Server outages
- Payment gateway delays
- Unexpected technical issues
We appreciate your patience during such situations and will make reasonable efforts to restore normal service promptly.
13. Policy Updates
NestPays reserves the right to modify this Shipping & Delivery Policy at any time.
Updated versions become effective immediately upon publication on the website.
14. Contact Us
If you experience any issues with digital delivery, please contact us:
NestPays
Website: https://nestpays.in
Owner: Ramlal Nakum
Email: nakumramlal3@gmail.com
Please include:
- Order ID
- Product Name
- Registered Email Address
- Payment Details
- Description of the issue
- Screenshots (if applicable)
Acceptance
By purchasing any digital product from NestPays, you acknowledge that:
- You understand that all products are digital.
- No physical shipping is provided.
- Delivery is electronic.
- You agree to this Shipping & Delivery Policy.